فناوری اطلاعات در مدیریت زنجیره تامین مقاله isi سال 2011 This study attempts to prove the impact of information technology (IT) in supply chain management (SCM). The criteria include the applications of IT to get the high firm performance comprising marketing performance, financial performance, and customer satisfaction. The fuzzy DEMATEL method is applied to show out the interrelationships among all of criteria. The result finds that advanced IT is the cause criteria leading to marketing perfor ...
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